Hotel review Grand Hotel Art Side/Artside

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by Hans-Dieter2011-11-014.33333333333
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From: Germany
Age: 61-65
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 5.2

Bad, bad. *

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My girlfriend and I stayed here the last week of November when, a week before the end of the season, the hotel made a very good impression and the staff were always super friendly. After a few days I got diarrhea and nausea, however serious, we learned that there were a lot of tourists had caught and some had to go to hospital, they were neat and tidy ripped off. What irked me the most was however, that none of the staff apologized, not the travel guide of GTI. I was five days sick and home to the doctor. I was a year to nine times in Turkey, this was the second time with intestinal problems, I will again in the future others Mediterranean countries so, what is not at all, at least not in a five star hotel

* This hotel review was originally written in German by Hans-Dieter. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.3
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      4.0
      Suns
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      4.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    5.5
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    5.0
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.3
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Grand Hotel Art Side/Artside

What type of room did you review? Double room Standard with view Pool
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Generally good
Which tour operator did you travel with? GTI Travel

Was the review helpful for you? Yes No


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