Grand Hotel Art Side/Artside
Hotel review Grand Hotel Art Side/Artside
2 von 3 User (67%) finden diese Bewertung hilfreich.
Age: 66-70
Travel time: in November 11
I travelled as: Family
Children: 1
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5
Hotel for the season, not for autumn and winter *
Enlarge letters A A Downsize letters A AThe general condition of hotel my seventh vacation since it opened. Something like this. November was not the best conditions at the verpflegungsbereich. The food permanent luke warm, the plates, cups and silverware sometimes not clean or not dry. We traveled with our severely family member the hotel art side/artside was clean and had a lot of trouble with the food. The service staff helped us on with hot potatoes and ask for bananas from. Many tourists had to undergo medical treatment in order to prevent the gastritis. Received infusions in the hospital were charged to for instance 800 euros prepayment required at time of booking. We of course complained, but apart from the comment, the next season will be resolved all the problems is not a great deal has happened. At the pizza and grill way were the finished dishes not covered, the temperatures were there, the food after a short time cold. It was not possible to achieve a change here. My partner took for example for lunch was a plate from the washing away a stack, and it realized, the food leftovers of the vorbenutzers still stuck to the bottom plate. (also they have suffered for days, in gastritis) on our complaint has been said, the staff of the kitchen after the high season were released and only a smaller team for the cleaning was responsible. It is not with tourists in a five star hotel avoid, because if it is detected, the works here too little staff, needs to be remedied. Conclusion, the hotel is for the colder season not recommended.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Grand Hotel Art Side/Artside
| What type of room did you review? | No details |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | Ferien |
