Grand Hotel Heiligendamm
Hotel review Grand Hotel Heiligendamm
The review was read 1031 times.
0 von 2 User (0%) finden diese Bewertung hilfreich.
0 von 2 User (0%) finden diese Bewertung hilfreich.
From: Germany
Age: 61-65
Travel time: in September 11
I travelled as: Family
Children: none
Duration: 3-5 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.9
Age: 61-65
Travel time: in September 11
I travelled as: Family
Children: none
Duration: 3-5 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.9
Proof of booking provided
A Dream *
Enlarge letters A A Downsize letters A Aa fantastic hotel, a dream, a one-time atmosphere, a fantastic beautiful terrace with a fantastic beautiful view, memorable; we have stayed in this wonderful Hotel ten times; transportation and attention of all employees, all wishes: who in this hotel has not used, he has missed something!
* This hotel review was originally written in German by Ulrich. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areasnot rated
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Herr Ulrich ...,
vielen Dank für Ihren erneuten Aufenthalt im Grand Hotel Heiligendamm und Ihr positves Feedback, welches mein Team und ich mit Freude zur Kenntniss genommen haben.
Es ist sehr schön zu hören, dass wir Sie von unserem Service und unseren Leistungen, vor allem aber dem schönen Ambiente und unseren aufmerksamen Mitarbeitern wieder überzeugen konnten.
Wir freuen uns schon jetzt, Sie in naher Zukunft wieder in der "Weißen Stadt am Meer" willkommen heißen zu dürfen und verbleiben bis dahin mit freundlichen Grüßen
Henning Matthiesen
Geschäftsführender Direktor
Additional info concerning your hotel review Grand Hotel Heiligendamm
| What type of room did you review? | Double room Standard with view Garden |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | No details |
