archived Hotel review Grand Hotel Holiday Resort

Profile picture MJFisher
by Michelle2006-06-014.66666666667
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Member since 6/30/08
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The review was read 32 times.
From: United Kingdom
Age: 41-45
Travel time: in June 06
I travelled as: Couple
Children: 1
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.6

Fantastic, relaxing, family-friendly holiday

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More than pleasantly surprised by our choice of hotel. We had a total chill-out holiday; the food far surpassed our expectations and we must have put on some weight with the generous amounts of top-notch food they provided for us. Many different cuisines were catered for, and you could even get a full English breakfast every day if you wanted it. Lots of tantalising treats awaited us each evening in the restaurant. The restaurant staff were so friendly and attentive to everyone's needs. We are already missing our meals there, as our stomachs have been spoilt over our stay. They have been rumbling since we returned to the UK because we are simply not used to eating such large meals every day! I must mention the fact that every child and young person was also made a fuss of by the waiting staff and welcomed into the restaurant. The pools were great, only disappointing thing was that they were on 3 separate levels of a steep hill which took some getting used to climbing in the heat. The weather was consistently fantastic during our stay. We would stay in this hotel again when we eventually return to Crete. The people there are very warm and friendly. George - we had a very good flight back and are already missing you and your team, and of course, your excellent food. Thank you for making us all feel like VIPs, even though we are normal working people. We have returned to reality now. Jason went back to work today and I have just finished all the holiday washing and drying (too many wet days here). We returned to black skyline, thick, low clouds overhead and rainy days here. Today is the first day of sustained sunshine. Just see how lucky you are to live there! Hope you and your family are very well. Michelle, Jason and Stuart Fisher (Greek notes).


Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.2
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      4.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    5.8
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    4.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      2.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      5.0
      Suns
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Grand Hotel Holiday Resort

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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