Caution Building!

archived Hotel review Grand Hotel Opera

by Ini2009-08-012.66666666667
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Member since 8/17/09
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The review was read 211 times.
1 / 3 User (33%) finds this review helpful.

From: Germany
Age: 41-45
Travel time: in August 09
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.2

Caution Building! *

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Room was just as 'in the old building ' flag, which was not bad. For four stars and higher price but the room was very bad, small and ugly inner courtyard and the Windows bed for two was much too small and worn. Location and ambience of the reception area is okay. But the pool with about ten €per person extra outrageously expensive! Was unfortunately not included! Furthermore, the information at the reception poor, only in hindsight as it was too late to know, that there is a extra charge for the parking garage. The breakfast was good.

* This hotel review was originally written in German by Ini. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.0
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.8
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  2.0
  Suns
Gastronomy

4.0
Suns
- Variety of food and drinks
  5.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

2.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  2.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.5
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  1.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  1.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Grand Hotel Opera

What type of room did you review?	Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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