Hotel review Grand Hotel Sunny Beach

by Thomas2011-08-013.16666666667



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From: Germany
Age: 56-60
Travel time: in August 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.8

Grand hotel with four stars is more than misleading *

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The front desk was as one would expect. The room was large, spacious, non-smoking, balcony with an ocean view. All the best. The beach with good availability of beach chairs in order. The staff were friendly, albeit not always with good German knowledge Sen. With a few phrases English you always got along. The front desk was easy.
The food was monotony and taste neutrality hard to beat (think of us and we German vacationers). Only the soup cook was good! But it gave everywhere, also at the beach, fruit in all variations-of course for a fee. All day there was no service. Outside, but sometimes also during the meal times, thus also in the evening in the lobby bar, all drinks were offered in disposable cups self 100%. For beer and wine drinker a disaster. Quotation of the staff :' fuck!The entertainment consisted of constant at the pool terrace and on the beach, and a transmitter in the lobby. Around the hotel shopping and entertainment possibilities without end, also through the night with good volume.
Conclusion: four stars is at least two too much. Never again 'Grand Hotel' sunny beach!

* This hotel review was originally written in German by Thomas. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.6
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.8
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    2.5
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    3.7
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      2.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.5
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Grand Hotel Sunny Beach

What type of room did you review? Double room Superior with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? Alltours

Was the review helpful for you? Yes No


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