Hagleitner Family Balance Hotel & Spa
Hotel review Hagleitner Family Balance Hotel & Spa
The review was read 80 times.
From: Germany
Age: 31-35
Travel time: in January 12
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Skiing and winter sports
Recommendation: Yes
Average rating of this review: 5.7
Age: 31-35
Travel time: in January 12
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Skiing and winter sports
Recommendation: Yes
Average rating of this review: 5.7
Had great family holiday
Enlarge letters A A Downsize letters A AIt was interesting experience for staying "Kinderhotel" for first time with my 8 months old daughter. Service was more than expected but some items in facility need to be newed, Babybed was slightly broken etc.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski lift
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Dear Nao,thank you for your great review! We are really delighted that you enjoyed your holiday with us and can now look back on a nice, relaxing time! We are sorry for the broken babybed, within our renovation this spring we will have new ones and modern all the family-rooms.
We are looking forward to seeing you and all your friends again in Zell am See,
Your Ilona Hagleitner & team
Additional info concerning your hotel review Hagleitner Family Balance Hotel & Spa
| What type of room did you review? | Suite Best price with view Courtyard |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Generally good |
| Which tour operator did you travel with? | No details |
