Halong Plaza Hotel
Hotel review Halong Plaza Hotel
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Age: 51-55
Travel time: in November 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.2
Ideal for visit of Halong Bay *
Enlarge letters A A Downsize letters A AThe dinner and breakfast buffet didn't leave any wishes open, there were Asian and Western dishes. The evaluation of cleanliness in the restaurant is fresh marks on the tablecloth from the previous guest, and a fresh sticky gum under the seat of the chair, in which, unfortunately, has been reached in the seat. The review the handling of complaints relating to the leaking toilet in flushing water out, which was too wet Hosenbeinen and smooth tiles led. Despite information was 24 hours after the damage is not repaired. The room itself was very large, attractive equipped. Free Safety deposit box, Tv Equipment, coffee/tea Maker, radio, mini bar. We were greeted with a fruit plate. The bathroom was very large, with bathtub and separate very large modern shower. Hair dryer, and toiletries EU plug were available, also a loudspeaker for those piped music.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Dear Ms. Elisabeth,We would like to thank you for your recent stay at the Halong Plaza Hotel. We appreciate your valued opinion about the hotel's services, staff and facilities.
It is really helpful. We hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Halong Plaza Hotel.
We are looking forward to your next visit and wish you the best in your business and personal endeavors.
Sincerely,
Halong Plaza Hotel Management
Additional info concerning your hotel review Halong Plaza Hotel
| What type of room did you review? | Single room Standard with view Rural landscape |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | No details |
