Hilton Moorea Lagoon Resort
Hotel review Hilton Moorea Lagoon Resort
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1 / 1 User (100%) finds this review helpful.
Age: 56-60
Travel time: in April 10
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.7
Nice location, so-so service *
Enlarge letters A A Downsize letters A AUnfortunately we were not welcome. The room service was disorganized and slow. Complaints were ignored by the front desk. The manager had us by mail upgraded commitment - the front desk was amazed and knew from nothing. After vierzigstündiger trip we had hoped like it! Flie nets in a fast, although further 5 hours to wait until we had our bungalow ready upon arrival. After a massive complaint we were given (! ) After 3 hours a Ersatzbungalow amid the garden without any view at the sea or plants. The next day we were allowed an overwater bungalow. We had the impression that the hotel is more suited for families with children as for couples like us to a dream vacation in the South Seas. It was noisy (especially in the restaurants) and it was a lot by other guests and rücksichtlos "gequalmt".
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Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hilton Moorea Lagoon Resort
| What type of room did you review? | Bungalow Deluxe with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
