Hotel review Holiday Inn Express Düsseldorf - City Nord

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by Aleksandr2011-11-013.25
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Member since 12/13/11
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The review was read 228 times.
From: Russia
Age: 41-45
Travel time: in November 11
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 3.9

Holiday-inn Dusseldorf Nord - not far from Airport

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We have chosen this hotel due to its proximity to Dusseldorf airport because we needed only to spent a night between flights. It `s really convenient to get from the airport by S-bahn to Derendorf station and then walk 5-10 minutes to the Hotel. Hotel is rather far from the center and main city sights, but trains and trams allows to be in the city in short time. Delicious breakfast was included in room rate. I spent the night in hotel quite comfortably. What I didn`t like was the fact that on returning home and having checked my VISA card account I found out that the amount of 30Euro has been hold by the hotel. It was more ridiculous for me as I havn`t been even notified by the hotel. They explained me afterwards that it was their policy to hold some amount from the card at checkin. I suppose that such kind of policy is not customer friendly especially when customer pay 100% for his accommodation in advance in time of booking.

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Hotel review Holiday Inn Express Düsseldorf - City Nord - Holiday Inn Express Dusseldorf Nord

Hotel review in categories

  • Hotel in general
    open close
    4.3
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    2.0
    Suns

    • Proximity to shopping areas
      1.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      1.0
      Suns
    • Other leisure activities available
      2.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.0
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    5.0
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    4.3
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Holiday Inn Express Düsseldorf - City Nord

What type of room did you review? Double room Best price with view Street
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Generally good
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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