Well-kept facility/room cleaning was insufficient

Hotel review Hotel Acuario Sol

by Helmut2011-01-013.16666666667

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The review was read 374 times.

From: Germany
Age: 41-45
Travel time: in January 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 3.8

Well-kept facility/room cleaning was insufficient *

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Typical 2-key area in the Canarian style. The apartment was in order. Kitchen with refrigerator, 2-disk stove and dishes facilities. TV with a German channel. The pool area with garden area was very well-kept. Mainly British guests. German was spoken not. Only serious complaint was the cleaning of the soil. There were also after four days the crumbs from the first day. The was nothing. Unfortunately it was also no broom, to to clean it myself. Otherwise we had a quiet appartment, which matched the catalog description. The weather was also great and: 22 degrees and sunshine.

Pictures/Videos to hotel review (Click picture to enlarge!)

Hotel review Hotel Acuario Sol - Blick von der Straße

Hotel review Hotel Acuario Sol - Teil des Poolbereiches

Hotel review Hotel Acuario Sol - Noch ein Bild vom Pool

Hotel review Hotel Acuario Sol - Wohnraum

* This hotel review was originally written in German by Helmut. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.8
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  3.0
  Suns
- Disabled-friendly
  1.0
  Suns
Location and surroundings

4.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  3.0
  Suns
- Distance to the beach
  4.0
  Suns
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

4.5
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

4.5
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  5.0
  Suns
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

3.8
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Acuario Sol

What type of room did you review?	Apartment Standard with view Garden
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	Urlaubstours

Was the review helpful for you? Yes No

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