Hotel review Hotel Aida I - Bentota

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by Rae2011-08-013.91666666667
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From: Austria
Age: 51-55
Travel time: in August 11
I travelled as: Solo/single
Children: none
Duration: 2 weeks
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 4.7
Proof of booking provided

Ayuverda in Aida

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The room was not very clean, but I must say that after depositing my problem at the reception the staff were very helpful. First thing in the morning my room was cleaned from top to bottom with the supervision of the manager. The staff are very nice and try to fullfil every wish. I had Ayuveda every morning which made it impossible to make big day trips. The treatment itself was very good, and the doctor and his team did a good job.
All in all the clenliness of the rooms was the only problem. I hope that the hotel manage to improve this problem as everything else was fine. Estpecially the friendliness of the hotel staff.


Hotel review in categories

  • Hotel in general
    open close
    4.3
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.7
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.5
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    4.3
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      not rated
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    6.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Aida I - Bentota

What type of room did you review? Double room Economy with view Garden
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? Thomas Cook

Was the review helpful for you? Yes No


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