They found my pnone but didn't give it back!

Hotel review Hotel Al Barco

by Anna2011-06-011.66666666667

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From: No details
Age: 26-30
Travel time: in June 11
I travelled as: Family
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2

They found my pnone but didn't give it back!

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Be carefull!
I want to inform guests of this "lovely" hotel!
We stayed in this hotel 1 night on 13th of June in room № 303. And we forgot there the mobile phone. We inform the hotel about it that evening. And they sured us that found it. And will send it to us. But after it they never answer us again.
We wrote tham a lot of times. And no answer!
On 25th of August we will come there and ask where our phone. so will see..

Hotel review in categories

Hotel in general

3.0
Suns
- condition of the hotel
  not rated
- General cleanliness of the different areas
  not rated
- Family friendliness
  3.0
  Suns
- Disabled-friendly
  3.0
  Suns
Location and surroundings

3.0
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  3.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.0
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

1.0
Suns
- Variety of food and drinks
  1.0
  Suns
- Quality of food and drinks
  1.0
  Suns
- Atmosphere & furnishings
  not rated
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

1.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  1.0
  Suns
- Child care or playground
  not rated
Room

3.0
Suns
- Cleanliness & linen change
  not rated
- size of the room
  not rated
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  not rated

Additional info concerning your hotel review Hotel Al Barco

What type of room did you review?	Double room Standard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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