Hotel review Hotel Alba Royal

by Inge2011-10-014.08333333333



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1 / 4 User (25%) finds this review helpful.
From: Germany
Age: 56-60
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.9

Nice hotel with small disadvantages...? *

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The beach section was totally filthy, covered with fecal, tampons and an unbearable stench only about 200 meters away from the hotel. On the day of departure, it was not possible to get a breakfast around four o'clock am, although they assured it when we asked the evening before. Remember: this is a five stars hotel. In the room there were not enough closets and clothes hangers. We had asked for more hangers, but they were never delivered. The bathroom was too small. The tub as a shower was not ideal, the entrance is far too high. In the rooms in the cellar, Bar and evening entertainment, there was a strong musty odor, which can cause a tickly throat. Otherwise quiet hotel, everything else is nice.

* This hotel review was originally written in German by Inge. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.3
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.8
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    5.0
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    5.8
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      1.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.8
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Hotel Alba Royal

What type of room did you review? Double room with view Garden
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? Neckermann

Was the review helpful for you? Yes No


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