Hotel review Hotel Aldemar Knossos Royal & Royal Villas

by Derek2011-05-014.83333333333



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The review was read 181 times.
1 / 1 User (100%) finds this review helpful.
From: United Kingdom
Age: 61-65
Travel time: in May 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.8

Best holiday in Crete

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late booking in the mail on sunday through miss ellie travel first time used internet to book a holiday,travel company excelent all tickets sent on e mail great,hotel staff could not do enough for you,my wife is gluten free and george the resturant mnager met her at dinner to tell her what she could have to eat also arranged for her gluten free bread,simon on animation and his team asked everytime they saw you if you were having a good time,reception were very helpfull during greek air strike with extra days holiday free of charge,everyone at the hotel were fantastic, we will certainley be going back as soon as possible.


Hotel review in categories

  • Hotel in general
    open close
    5.8
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      5.0
      Suns
  • Location and surroundings
    open close
    5.4
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    5.8
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.8
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      6.0
      Suns
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Aldemar Knossos Royal & Royal Villas

What type of room did you review? Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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