Hotel review Hotel Aldemar Knossos Royal & Royal Villas

Profile picture Philippe0557
by Philippe2011-09-014.75
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Member since 10/9/11
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From: Belgium
Age: 51-55
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.7

Knossos Royal, the place to be.

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It's not paradise but very similar.
The hotel is well situated with a nice view on the bay of Hersonissos.
All is done to give you the feeling you are a very special guest and not only a number.
Every member of the staff is so friendly, so helpful… Don't worry if i forget some of them, but they are so many...Eleni from snack bar, Aphroditi from main restaurant, Anna from pool bar Anthony, Nikos, Remi, Paola from main bar, ...
We especially appreciated the food and the ambiance at the Fontana restaurant. It's absolutely perfect. Petros is a great chef and Vassilis adds a romantic background music.
One word about Mr K., he is always there for you.
Another word about the guest relation, Iryna & Nicole...They are always ready to help you.


Hotel review in categories

  • Hotel in general
    open close
    5.3
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      3.0
      Suns
  • Location and surroundings
    open close
    6.0
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    5.5
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.8
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      6.0
      Suns
  • Room
    open close
    5.8
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Aldemar Knossos Royal & Royal Villas

What type of room did you review? Double room Superior with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Generally good
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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