archived Hotel review Hotel Aldemar Knossos Royal & Royal Villas

by Edith2009-09-013.5



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9 von 17 User (53%) finden diese Bewertung hilfreich.
From: Germany
Age: 46-50
Travel time: in September 09
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.2

Not a five star hotel *

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The Aldemar Knossos is a very beautiful and extensive laid out hotel, in a very relaxing days. The staff is friendly and helpful, the rooms were kept very clean. To criticize was however especially the Restaurantsituation. The food is rather tasteless and carelessly displayed to describe the dining room is reminiscent of the atmosphere of a cafeteria with some very narrow tables. The food is in no way a 5 -star hotel. To criticize the partly tiny terraces are also, in which there is little a minimum of privacy. At our booked family rooms (2 rooms, 3 persons) there was no possibility of a 3 . Chair on the terrace. I will don't go to a vacation more book at this hotel.

* This hotel review was originally written in German by Edith. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.3
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.0
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    2.8
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    4.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      4.0
      Suns
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.5
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Aldemar Knossos Royal & Royal Villas

What type of room did you review? Family room Superior with view Pool
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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