Bed bugs

Hotel review Hotel Alla Salute

by Chiara2011-05-011.5

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The review was read 94 times.

From: Belgium
Age: 36-40
Travel time: in May 11
I travelled as: Family
Children: 2
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 1.8

Bed bugs

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There were bed bugs in the room and my husband and I were eaten alive. My arms, hands and face are covered in large red spots and I am now on antihistamines and antibiotics. worse hotel stay ever. Besides the bed bugs, the rooms and bathroom were dirty and so were the cutlery and plates.

Hotel review in categories

Hotel in general

1.0
Suns
- condition of the hotel
  1.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

4.0
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.5
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  not rated
- Competence (handling complaints)
  not rated
Gastronomy

1.0
Suns
- Variety of food and drinks
  1.0
  Suns
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  not rated
- Overall cleanliness in the restaurant and in the dining areas
  1.0
  Suns
Sport, entertainment & pool

1.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  1.0
  Suns
Room

1.0
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  not rated
- Room amenities (TV, balcony, safe, etc.)
  not rated
- size of the bathroom
  not rated

Additional info concerning your hotel review Hotel Alla Salute

What type of room did you review?	Double room Standard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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