Lovely stay at Hotel Alpina

Hotel review Hotel Alpina Luzern

by Helga2011-07-014.83333333333

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From: USA
Age: 51-55
Travel time: in July 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5.8

Lovely stay at Hotel Alpina

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We really enjoyed the stay at the Hotel Alpina. The Hotel Alpina is located just next to the train station. We stayed at the Hotel Alpina for 3 nights for a weekend. The staff at the rezeption were really helpful and friendly. They explained us all the tours (Titlis, Pilatus, Rigi) to do at Central Switzerland and they showed us what to do in Lucerne. We had a big and comfortable room which was located at the back of the Hotel Alpina. The excellent breakfast was served at the Hotel Monopol**** which is located just next door. We had a really nice time and when we will come back to Lucerne we will choose the Hotel Alpina again.

Hotel review in categories

Hotel in general

6.0
Suns
- condition of the hotel
  6.0
  Suns
- General cleanliness of the different areas
  6.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

5.5
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

6.0
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  6.0
  Suns
- Reception, check-in & check-out
  6.0
  Suns
- Competence (handling complaints)
  6.0
  Suns
Gastronomy

not rated
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  not rated
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

5.8
Suns
- Cleanliness & linen change
  6.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  6.0
  Suns

Additional info concerning your hotel review Hotel Alpina Luzern

What type of room did you review?	Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Excellent
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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