Hotel review Hotel Alt-Weimar

by Melanie2010-09-012.91666666667



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From: Germany
Age: 31-35
Travel time: in September 10
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.5

No Compromise *

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First the good. The breakfast buffet was very good.
And now to my complaints. We arrived late in the evening around 10:00 P. M. and due to many construction sites around the hotel and parking lot with parking permit (The Sunday) for the hotel parking (five €/ day is okay) decided, located across the street from the hotel. We have a key to open the gate to get. However, the gate was not too close and not too over the weekend.
After a climb up to the third floor, we got into our double room at number 34. First impression was good. The few stains on the carpet, you can be overlooked. Then it went into the bathroom. This bath strotzte in the shower of mold. Not only on the silicone, but also in the tile joins. Of the fossil shower door and the dirty corners not to mention. The hair from the previous guests stuck in shower and toilet. The hair dryer also had for a long time no cleaner means the ocean. Since we knew, that this hotel was fully booked and we had a long drive behind us, we moved our complaint on the next day.
The very friendly receptionist assured us, that they would send a cleaning maid. When we came back late in the evening and our bathroom inspected, had done little. Hair stuck always everywhere in the shower (okay this time our were there) lime and mold and the wet floor mat as the morning hung over the shower joined threshold and smelled before itself. A new towel you participated in the US.
When we checked out we complained about the superficial cleaning. Basically said we got in response, the unsanitary conditions know, that the hotel is a new owner and he started from below, the rooms to redevelop. Printed a bill of 234 €and wish us a good day and went to the next guest. We are open to the mouth. They are neither against nor for the price we have received an apology for the hygiene conditions. Our conclusion: for 20 €a night more, you can go to the five-star hotel 'russischer Hof', which is right next to the congress centre or get a room in the lower floors.

* This hotel review was originally written in German by Melanie. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.0
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    1.7
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      2.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    5.0
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    2.8
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Hotel Alt-Weimar

What type of room did you review? Double room Standard
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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