Not recommended

Hotel review Hotel Ammerländer Stuben

by Tanja2011-07-012.25

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1 / 1 User (100%) finds this review helpful.

From: Germany
Age: 36-40
Travel time: in July 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2.7

Not recommended *

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We had two double rooms booked and confirmed by email and telephone available. When we arrived there was only 1 double room, as Altternative was only a dirty, old room, which turned out to be a smoking room. On the request, but a non-smocker rooms (as ordered) to offer, the employee at the 'front desk' to your boss, but is not currently in the house. If there was no other. When we checked out the next morning we complained once again, as it was called only, you could have slept in the room, so the condition that accepted. After discussion, there was a discount of seven €... Staff was rude and the hotel became outdated. 1 night not recommended for

* This hotel review was originally written in German by Tanja. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.0
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

not rated
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.7
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  2.0
  Suns
Gastronomy

4.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.0
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Ammerländer Stuben

What type of room did you review?	Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details