Hotel review Hotel Andreus Golf & Spa Resort

by Julia2010-06-013



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61 von 70 User (87%) finden diese Bewertung hilfreich.
From: Germany
Age: 31-35
Travel time: in June 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.6

We wanted to spend a quiet weekend *

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Since we South Tyrol and the area around Meran around very good-go here for several years, we wanted to try a new hotel and booked a weekend in new ones Hotel Andreus. We might like to even we could have stayed longer, but after three days (Friday, Saturday, Sunday) again departed.
There are a lot of about 30 minutes, unfortunately, the hotel is a little hard to find, as the Address is St Leonard, we drove into St. Leonard up and down, we learned later, that the hotel in St. Martin, a situation. According to the website, you get a welcome drink, we did not, we asked but not. The room it was really nice and large and from the balcony we had a super nice view. In the champagne and minibar sparkling wine, the but we had of drink-there was no other glasses in the room, great five stars Hotel we thought.
We arrived late in the evening and even get a complete menu, the service was very attentive. However, we were disappointed with the food in the evening not always satisfied, a baked potato, cucumber and plaice as a main course in a five stars Hotel is not adequate and, for example, potato cream soup which there was, already had a thick skin as you at the table landed! The food was certainly not five stars Kitchen! From the service we were mostly disappointed, it worked almost only apprentices, since technical rules we stayed in a five stars Hotel unfortunately on the way. The Selection at the Breakfast was okay, but had already had to 11:00 o'clock everything was cleared, although until 12:00 o'clock announced was.
Swimming pool and sauna are also really good, but the biggest problem here, and in our opinion the biggest problem during your entire stay, the many children were in the house, in the pool, on the outer surfaces-lying areas, in the restaurant in the evening, so that we have not expected in advance, we would have known that, we wouldn't be there. So peace and relaxation we found nearly nowhere. The fitness room we liked it, nice devices and good training, but a service it was here anyway not really. Fortunately we knew us at the devices well, an older woman next door we have contravened that just out of politeness, it, only once again shown, as you have to train. This diverted some spiders and networks on the wall. The Bird shot a staff of the house, he used just before the guests toilet in the fitness area and clear brown traces left in the toilet bowl, and the staff ☹
All in all, I have to say, quite a nice hotel for families -Children are to ten years I think even free, but because of the existing noise because of the children I would call it more than good hotel for families, as a quiet five stars Hotel to call. For people traveling without children who seek tranquility, we do not recommend this hotel. At the Food must not be picky, but the kitchen still average is good. The price performance ratio is okay, for a five stars Hotel quite little, well, corresponding one may expect not too much. We drive at the next time I'd rather stay in our altbewertes hotels nearby / Surroundings of Meran, we know what we have and can expect. We personally the hotel Andreus can not recommend it-at least not, and if you are a discerning cuisine.

* This hotel review was originally written in German by Julia. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.7
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    2.5
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      2.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.0
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      3.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.3
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      4.0
      Suns

Hotelier's comment

Sehr geehrte Frau Julia,

es tut uns sehr leid, dass Sie sich bei uns im Hotel Andreus nicht wohl gefühlt haben. Wie Sie wissen, hätten Sie Ihren Urlaub bei uns auch nicht verlängern können, da wir an Ihrem Abreisetag total ausgebucht waren, jedoch durften Sie ohne Aufpreis bis 11.30 Uhr im Zimmer bleiben.

Das 5 Sterne Hotel Andreus ist seit 27.03.2009 geöffnet und hat eine fast 100%ige Auslastung. Unsere Stärken, wie Sie auch in den anderen Bewertungen lesen können, sind die gute Küche, die qualifizierten einheimischen Mitarbeiter, die Top Lage (die Nähe zur Kurstadt Meran 14km-ca. 20 Autominuten), die moderne Hotelausstattung sowie der großzügige Wellnessbereich.

Wir sind aus diesen Gründen als BESTES NEUERÖFFNETES HOTEL WELTWEIT von Holidaycheck ausgewählt worden. Auf diesem Wege danken wir all unseren Gästen denen wir diese einmalige Auszeichnung zu verdanken haben.

Wir hoffen sehr, dass Sie sich, Frau Julia, auch weiterhin in Ihrem altbewerten Hotel bei Meran wohlfühlen.

Mit freundlichen Grüßen
Familie Helga und Richard Fink
mit dem Andreus Team

Additional info concerning your hotel review Hotel Andreus Golf & Spa Resort

What type of room did you review? Suite Superior
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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