archived Hotel review Hotel Arena Inn

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by Sandra & Olaf2009-09-014.58333333333
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8 von 41 User (20%) finden diese Bewertung hilfreich.
From: Germany
Age: 36-40
Travel time: in September 09
I travelled as: Couple
Children: none
Duration: 3 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.5

Best service, like! We'll be back! *

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They were very unorganized service??? Bad food??? NO! The service in the Arena Inn is spectacular, especially the waiters in the restaurant are very, very friendly, they always tried hard to make it a always right, and the creating! A big compliment for the restaurant boss (little man with Schnautzbart - original tone of him he was very, very friendly, polite and just completely nice, he spoke our language and constantly and asked if everything was ok. From our site everything was fine, as last year! If you from the food in the Sheraton is so impressed, then he but book! We, for our part, of course, we can say the food really taste! The selection is not as in a 5 star hotel, but as I know ahead of time. What is offered, is good; who complained about the has probably on everything that to complain about (but the people there were unfortunately anytime again) also I can't imagine that you are right on the beach complained about the food ... What are fault it??? There are more than enough to choose from (different burgers, hot dogs, salads, wraps, various pizza and fries) and all the things are very tasty, especially delicious we found the Thunasalat and the pizzas. About the hotel or the we don't need much more to write, it says it all at our other ratings, I can only say that the Arena Inn worsened in any way to the last year (see my contribution September 2008 ) We were again around happy with it and will definitely stay there again!!! Still want to mention the nice beach boys at the Zeytouna Beach, without it nothing!!! This should please a manager from the Sultan Bey take to heart! Unfortunately, we had to once rhythm that he handled not so polite side with them (typical German Halt -unfortunately-) So please: The guys are great, they do their job very well, were always friendly, polite and very, very nice! If the weren't there anymore Zeytouna Beach, is not what it is! The conclusion: people who complain it always and everywhere (with security in 5 star hotel) but please stay realistic and fair! The people in the Arena Inn and also in El Gouna are fair and polite to us (the it really does not only because of the tips!!! ) So please we can give you the fairness and courtesy back!!! In this sense: love greetings to the team at the Arena Inn, the beach boys and karl-heinz

* This hotel review was originally written in German by Sandra & Olaf. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.7
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.4
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    5.5
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.5
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Arena Inn

What type of room did you review? Double room Standard with view Pool
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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