Run down hotel

archived Hotel review Hotel Arlas

by Ron2010-02-012.75

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The review was read 115 times.

From: Germany
Age: 61-65
Travel time: in February 10
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Skiing and winter sports
Recommendation: No
Average rating of this review: 3.3

Run down hotel

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We stayed 4 nights for skiing at St Moritz. The first two nights we froze in the room as the heating could not get the room to normal temp. We were finally give a small heater to use in our room and then it was fine. The hotel is very old and has needs to be upgraded. We paid 200sf a night with was too much for this hotel. I do not recommend it.

Hotel review in categories

Hotel in general

2.5
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  4.0
  Suns
- Disabled-friendly
  1.0
  Suns
Location and surroundings

4.0
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  4.0
  Suns
Service

4.3
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  4.0
  Suns
Gastronomy

4.0
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

1.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  1.0
  Suns
- Child care or playground
  1.0
  Suns
Room

3.8
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Arlas

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

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