A shame, the good days seemed gone.

Hotel review Hotel Astor

by André2011-10-012.83333333333
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Member since 12/29/08
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From: Germany
Age: 31-35
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.4

A shame, the good days seemed gone. *

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A shame, the best days seemed gone. Complete renovation to try. The surrounding area has extremely deteriorated. Unfortunately one noticed that in the last few years, didn't spend much time in the hotel was, according to the condition of, clean but worn, as well as some dingy. The staff has lost its former friendliness everything and is not very motivated. Unfortunately, the small (not recommendable!, miracoli and bags of wine is probably better) unpleasant odor of the enormous restaurant a few days through the entire house and into the rooms attracts. In the bathroom everything worked so far but it is clear to see, not well maintained and stuck (at least in the room 101, 201, 203, 301, 608). Breakfast buffet offered a good selection, but also to ensure clean plates and cups. The coffee maker needs to be replaced and the toaster I would like to mention nothing further. A shame = It was a nice and highly recommended hotel and I can only advise you not to go there...

* This hotel review was originally written in German by André. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.3
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  2.0
  Suns
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.3
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

2.5
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.8
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Astor

What type of room did you review?	Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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