Pure nightmare!

Hotel review Hotel Atrium

by Teresa2010-08-011.91666666667

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The review was read 601 times.

From: Switzerland
Age: 41-45
Travel time: in August 10
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.3

Pure nightmare! *

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Unfortunately we were in the first night surrounded by numerous small black bugs woke up. Itching we have made the hotel management's attention. Unfortunately no apologies! On the contrary. We had to pay still no show charges, since we immediately wanted to move to the hotel. The bathroom was very dirty and moldy! A real nightmare.

* This hotel review was originally written in German by Teresa. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

1.0
Suns
- condition of the hotel
  1.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

3.8
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  4.0
  Suns
- Distance to ski lift
  not rated
Service

1.5
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

3.0
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.3
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Atrium

What type of room did you review?	Double room Best price with view Rural landscape
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	Bucher Reisen

Was the review helpful for you? Yes No

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