Hotel review Hotel Aytur Eftalia/Eftalya

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by Caroline2011-08-012.5
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Member since 9/28/11
The review was read 294 times.
From: Germany
Age: 31-35
Travel time: in August 11
I travelled as: Friends
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3

Requires strong nerves and willingness to compromise. *

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So rather each hotel guest is in the high season in a different room. You are ordered eleven o 'clock the next day at the front desk, although the check-out time is twelve o' clock. This means you would lose a half day. When having complaints, the front desk not reacted at all or only with a tired smiles on their faces. Our room and even some on the floor smelled of fat, as we were right above the restaurant. So we have complained, someone 'checked' (as if we were the first guests with this problem former) and we were told, we should go up again the next day. Also there is nothing happened. The cleanliness was not outstanding (towels with stains). Only the staff in the restaurant was very nice and accommodating. The food was good, but after ten days, you could see it was not more, as it was pretty much the same thing.

* This hotel review was originally written in German by Caroline. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.8
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      2.0
      Suns
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    1.3
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    4.0
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    2.8
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      2.0
      Suns
    • Quality of the beach
      3.0
      Suns
    • Overall condition of the pool area
      3.0
      Suns
    • Child care or playground
      3.0
      Suns
  • Room
    open close
    2.3
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Hotel Aytur Eftalia/Eftalya

What type of room did you review? Double room Standard with view Pool
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? TUI

Was the review helpful for you? Yes No


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