Hotel Balm

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Hotel review Hotel Balm

by Felix2010-11-014.58333333333

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From: China
Age: 61-65
Travel time: in November 10
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.5

Gray weather but sunny hotel experience

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We had tipical November weather with gray sky, snow and very cold, but the hotel was an oasis of calm, smiling (sunny faces) and extremly friendly people. It started at breakfast with a warm (not artificial) welcome and continued all through the day, not only once but every day.

Hotel review in categories

Hotel in general

4.5
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  5.0
  Suns
- Disabled-friendly
  3.0
  Suns
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

6.0
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  6.0
  Suns
- Reception, check-in & check-out
  6.0
  Suns
- Competence (handling complaints)
  6.0
  Suns
Gastronomy

5.8
Suns
- Variety of food and drinks
  6.0
  Suns
- Quality of food and drinks
  6.0
  Suns
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  6.0
  Suns
Sport, entertainment & pool

6.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  6.0
  Suns
Room

6.0
Suns
- Cleanliness & linen change
  6.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  6.0
  Suns
- size of the bathroom
  6.0
  Suns

Additional info concerning your hotel review Hotel Balm

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Excellent
Which tour operator did you travel with?	No details