Hotel review Hotel Barcelo Maya Colonial

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by Erika2010-04-013.33333333333
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Member since 7/28/09
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The review was read 2141 times.
2 von 23 User (9%) finden diese Bewertung hilfreich.
From: Germany
Age: 56-60
Travel time: in April 10
I travelled as: Family
Children: 1
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4

Dream hotel with drawbacks *

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The hotel area was as one would expect from a paradise. The complex was very well-kept but it had rained very strong for three days. We had very big problems with the front desk. We had two rooms in the ground floor 2 ordered but we got two rooms with terrace, 150 meters in front of the theater with loud music until 24. O'clock. Three days have sat on packed suitcases until we can implement other room. The restaurants and bars near the hotel were okay. With the exception of the beach bars. A Disaster. Only 1-2 man operation. A half hour wait was normal. Very unfriendly. We were also from the volcano and had 2 days long unfortunately we were alone posed on us and we had to take care of to all self service. The travel guide of its was Aroganz and incompetence cannot be beat. But other than that, you could experience a SC hönen vacation here.

* This hotel review was originally written in German by Erika. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.8
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      2.0
      Suns
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      2.0
      Suns
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    1.5
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    5.8
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.8
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Barcelo Maya Colonial

What type of room did you review? Double room with view Garden
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Generally good
Which tour operator did you travel with? ITS

Was the review helpful for you? Yes No


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