Hotel review Hotel Barcelo Punta Cana

by Volker2011-07-013.33333333333



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3 von 3 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 36-40
Travel time: in July 11
I travelled as: Family
Children: 2
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4

Mixed feelings *

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First the positive: super clean beach. It is for all beach chairs available. The palms and are a great holiday feeling. The food is varied and there is enough choice. The food in the theme restaurant at the hotel was very good. The service was once more, sometimes less tried hard.
Now for the downside: the room cleaning it, despite daily 1 dollar motivation bonus, managed successfully to the dirt around to clean. Under the bed it was in two weeks not cleaned. The door to the balcony was in two weeks not once cleaned. The cleaning in our bathroom hair emerged from us are. The minibar should be filled every day. Once and once only after repeated requests. On our balcony railing was loose and anchor the wall mounting the balcony not secure and not safe for our children and. Only after repeated complaints by our travel line we got a new room. In our opinion this hotel is not the standard value, you pay. We are not the first time in the Caribbean and we were therefore also able to draw a comparison. At the weekend the hotel by Americans and others used for short break and these are also until far after midnight very loud in the corridors and hallways on the way. The children's swimming pool is nicely built, but too much chlorine. Our result of your stay, this hotel will not any longer book.

* This hotel review was originally written in German by Volker. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      5.0
      Suns
  • Location and surroundings
    open close
    4.3
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    2.5
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    4.5
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    4.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    3.0
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Hotel Barcelo Punta Cana

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Rather poor
Which tour operator did you travel with? Alltours

Was the review helpful for you? Yes No


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