archived Hotel review Hotel Barisetti

by Phil2008-03-012.41666666667



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The review was read 201 times.
From: United Kingdom
Age: 31-35
Travel time: in March 08
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Skiing and winter sports
Recommendation: No
Average rating of this review: 2.9

Stay away

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To begin with they were incomprehensible about the price when we booked and we checked out with a massive argument about how much we owed. In the end Mr Barisetti agreed to accept what we thought we were supposed to pay but told us never to come to his hotel again! How\'s that for customer care! That is not to mention that whether you stayed in a room, a chalet (part of the hotel), twin room, double room, single room, whether you had a bath or just a shower - the price per person was the same! Furthermore, everything was extra: sauna, turkish bath, any variation to the menu in the restaurant. Boots warming rack did not work, heating in some rooms was over the top and in other didn\'t exist. One room had mould on the ceiling. Room cleaning was cursory to say the least: same wet towels on the hangers, despite being left on the floor to replace (as they ask), soap and shampoo not replaced, rubbish not taken out. To top it the owner and his hotel manager treat the place like their main residence where you are privileged to stay. This manifested in their \"rounds\" of the various parts of the hotel checking \"what is going on\". It included popping into the sauna when someone\'s using it, peeking into the chalet windows if there\'s light. There are quite cosy common areas at the hotel, but using them seems to cause the management a great annoyance, as they regularly remind about themeselves by appearing there and literally staring at you shaking their heads if you seem to spend too long sitting in the chair or using the cards table. Bar closing with the last customer? Forget it! I felt like I was a teenager again, with my mum watching my every step!
Coming to Cortina - yes, absolutely! Hotel Barisetti - stay well away!!


Hotel review in categories

  • Hotel in general
    open close
    3.5
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      3.0
      Suns
  • Location and surroundings
    open close
    6.0
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      6.0
      Suns
  • Service
    open close
    1.8
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.0
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    2.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      2.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    2.0
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      2.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      2.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Hotel Barisetti

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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