Good hotel with small mistakes

Hotel review Hotel Beach Star

by Angelika2011-08-013.66666666667
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From: Germany
Age: 51-55
Travel time: in August 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.4

Proof of booking provided

Good hotel with small mistakes *

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The hotel is in a great location but no air conditioning so in summer it was almost unbearable. The breakfast could be a bit better, there are only two slices of toast, butter, jam and 1 cup of coffee, if you wanted more you had to pay for it. The towel change left a lot to be desired, you only get 1 times per week new, although you need at least 1, because after taking a shower the bathroom was full of water (shower curtain too short.

* This hotel review was originally written in German by Angelika. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.3
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  5.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  6.0
  Suns
- Distance to ski lift
  not rated
Service

4.8
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  5.0
  Suns
Gastronomy

4.5
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

5.5
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  5.0
  Suns
- Overall condition of the pool area
  6.0
  Suns
- Child care or playground
  not rated
Room

2.5
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  2.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Beach Star

What type of room did you review?	Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Generally good
Which tour operator did you travel with?	Bucher Reisen

Was the review helpful for you? Yes No

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