Hotel Beatriz Playa
Hotel review Hotel Beatriz Playa
1 / 1 User (100%) finds this review helpful.
Age: 26-30
Travel time: in May 11
I travelled as: Family
Children: 1
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.5
Friendly staff, clean hotel & good food & service!
Enlarge letters A A Downsize letters A AFrom the minute we set foot in reception, we were made to feel at home, with a warm welcome, friendly staff & clear information with regards to mealtimes and arrangements.
All in all, I have to say, the Hotel Beatriz far outshone any hotel we've experienced, and we won't hesitate to come back time and time again! My son left, teary eyed, not so much for leaving Lanzarote, but for leaving all of his new "amigos" who'd made him feel so welcome!
We were amazed that many of the staff & management remembered us (or rather my son!) from 2 years previous, and it was lovely to feel like more than just a number on a reception logbook.
Location
Quiet, relaxed area, with flat coastal paths to puerto del carmen and arrecife, great for chilling out by the sea at a slower pace.
Waiting staff were also great at making us feel welcome, making a fuss of the child, teaching him snippets of Spanish, and still carrying out their work with a smile...which is a rarity in many hotels!
Bar staff were always cheerful, even when under pressure, and always made time for a friendly greeting. Service was fast and efficient, and always with a smile.
Gastronomy
We opted for All Inclusive and weren't disappointed! There was a great choice of hot and cold foods for every mealtime, and that choice varied throughout the week, making it easy to find something for everyone.
It was also lovely to have a choice of the main restaurant, an Italian, a Burger bar or an Oriental restaurant, to add to the feeling of "eating out" despite being All Inclusive, and we found them all to be of the same high standard.
Sport & Entertainment
The miniclub had a range of activities for the kids on site, twice a day, 6 days a week, which kept my son amused with indoor and outdoor games and competitions, allowing him to achieve certificates, presented at the evening mini-discos, by the Animacion team, who were all adored by the kids! Meanwhile, I made use of the Spa relaxation area with hydrotherapy pools, jacuzzi, steamroom and sauna!
Room
The rooms (2 twin rooms, 1 for myself & my 4yr old son, & 1 for my father &his partner) were spacious, clean & well laid out, with good sized bathrooms, wardrobes &balcony. The maid service was second to none, one of my son's highlights was rushing in to see if she had left a little chocolate with his favourite teddy...or if the teddies would be having a little party on the pillow after she'd made the beds. He was never disappointed! For me, it's the little things, (especially for kids), that make a trip special...and the Beatriz know how to look after the children!
Hotelier's comment
Dear guest,thank you for your positive review. We are happy to learn about your experience and that you would stay with us again.
We look forward to welcoming you again soon. In the meantime, we remain,
Sincerely yours,
Fernando Benítez
Quality A. Manager
Hotel Beatriz Playa & Spa
Additional info concerning your hotel review Hotel Beatriz Playa
| What type of room did you review? | Double room Best price with view Pool |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Generally good |
| Which tour operator did you travel with? | No details |