Hotel review Hotel Bern

by Inge2011-07-012.91666666667



User deleted
The review was read 100 times.
From: Germany
Age: 46-50
Travel time: in July 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: City break
Recommendation: No
Average rating of this review: 3.5

According to the, mini rooms, close to the beach, maximum fo *

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Directly under rooms is smokers table, thanks to counter alcohol. Beverages at the reception (and additional. flatrate drinking in pub on yard!) permanent noise until early in the morning, prevented by the management, only 1 parking lot, rooms were much too small, in second floor windows couldn't be opened, musty carpet, micro cabinet, deserves everything at maximum two stars. Bathrobe and slippers are not overcome. The only ray of hope: very friendly staff and clean rooms. Located close to the beach, directly opposite supermarket. Breakfast in the cellar, gelangweiltes and untrained service. Food and drinks (both selection and presentation).

* This hotel review was originally written in German by Inge. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.7
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      1.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      2.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.3
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    2.5
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    2.0
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      1.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      2.0
      Suns
    • size of the bathroom
      1.0
      Suns

Additional info concerning your hotel review Hotel Bern

What type of room did you review? Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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