Really disappointing

Hotel review Hotel Biancamano

by Eugen2011-09-012.58333333333
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Member since 6/28/08
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The review was read 403 times.

From: Germany
Age: 19-25
Travel time: in September 11
I travelled as: Solo/single
Children: none
Duration: 3-5 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.1

Really disappointing *

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From the outside the hotel looks very shabby from, the best years behind it. The pool was out of order. The lobby looks quite nice, there were two elevators à four people. I inhabited a single room (416), large, facilities was a disaster. Room was no 15 square meters and the bed (single room) was much too short. Reminded me of a hostel. The bathroom was clean, the only complaint was the very small shower you can hardly turn. Since the showering head is firmly installed it is hard to shower. The staff was Italian and could also only Italian. Google translations were provided for in the computer. Even basic questions such as 'where is the room? '' when breakfast? ' could only be answered with Google. Be careful at the check-out is possible until seven o 'clock, I did not know and so there were problems at the check out five o' clock since my flight. The staff was completely overwhelmed with my stay (payment via EC) bill, I withdrew the temporary issue of the invoice to ensure that it worked. For me completely incomprehensible. Good was the location almost two hundred meters from the beach. The only small public part of the State is in the immediate vicinity. The view from the balcony to the lighthouse and the sea was very nice. Conclusion: location and surrounding area very nice. Hotel, decor and staff poor. I would even for those half the price to come back here again.

* This hotel review was originally written in German by Eugen. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.5
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.0
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

3.3
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.8
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  1.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Biancamano

What type of room did you review?	Single room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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