Hotel review Hotel Binderhäusl

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by Magdalena2011-02-011.83333333333
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Member since 3/11/11
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From: Poland
Age: 19-25
Travel time: in February 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Skiing and winter sports
Recommendation: No
Average rating of this review: 2.2

I do not recommend this hotel!

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I do not recommend this hotel. The food wasnt tasty, every day the same soup (made on stock tube with different nuddles inside). Breakfest. the cheapest ham, one kind of cheese, butter, jam, nutella and thats all, there were no cucumber, no tomatoes to put on the sandwitches!
During our whole stay there was nobody in reception desk, so we couldnt submit our complaint, ask about something. The other staff (i mean the cook and the cleaning ladies they didnt speak english, we had problems to communicate with them even if we wanted to say which position we wanted to eat on dinner)!but the worst was that the last day on our stay the woman (the owner of the hotel) who was first day in reception to check - in us, she lead canvassing on the breakfest cause she wanted encourage quests to buy her products (cosmetics etc.) i ask where did she be during whole stay, when nobody was in the reception? Ahh i almost forget, we had time to check out till 10am but about 8.30/9am the staff always told us (about 5 times) "You should leave ur room. when do u leave ur room? Dont forget to leave keys in reception" It was unkind and in bad tastes.
The only one positive aspect of this hotel its location because Its near ski lifts, restaurants etc.


Hotel review in categories

  • Hotel in general
    open close
    2.3
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    4.8
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      5.0
      Suns
  • Service
    open close
    1.5
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    1.3
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    1.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    2.5
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      2.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Hotel Binderhäusl

What type of room did you review? Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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Reviews for Hotel Binderhäusl, Berchtesgaden will help you evaluate and rate whether Hotel Binderhäusl in Bavaria is the right hotel for you to spend your holiday in.

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