Hotel Blue Mountain

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Hotel review Hotel Blue Mountain

by Eric2010-08-012.5
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From: Germany
Age: 41-45
Travel time: in August 10
I travelled as: Family
Children: 2
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 3

hotel with Development opportunities in the area of service *

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The hotel is a small Adventure.
staff flexible Arrival was very late information about rooms and key hanging visible at the door.
room spacious Private bathroom toilet tiny small. The room was freezing cold, no heating in both rooms not in the bathroom-we had colds in all.
at the next morning there was in the restaurant with great view over the wonderful location a spartanes breakfast with. The staff could only speak English.

top location, top price - staff, service, etc. strongly improved
however, no heating not at all!

* This hotel review was originally written in German by Eric. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.5
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  5.0
  Suns
- Disabled-friendly
  3.0
  Suns
Location and surroundings

2.0
Suns
- Proximity to shopping areas
  2.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  2.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

3.3
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.0
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Blue Mountain

What type of room did you review?	Family room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details