Hotel review Hotel Cactus Royal

by Norbert2010-08-014.58333333333



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The review was read 894 times.
1 / 1 User (100%) finds this review helpful.
From: No details
Age: 26-30
Travel time: in August 10
I travelled as: Friends
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.5

Crete - Stalis - Cactus Royal

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A nice brand new hotel with friendly staff and excellent food. I would like to especially thank to Faedra a smiling sun, whos competence and people skills should be valued by higher position in the hotel staff hierarchy..


Hotel review in categories

  • Hotel in general
    open close
    5.5
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.8
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    5.8
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    5.8
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Hotelier's comment

Dear Mr. Norbert,

We would like to take the opportunity to thank you for taking the time in posting your feedback on Holidaycheck regarding your recent stay with us.

We are very pleased to notice that your experience during your stay in our hotel was wonderful. Feedback is very important to us, as it is with this information that we are able to recognize and improve the critical points in our organization as we aim to serve our guests at the highest possible level.

In closing we would like to thank you for sharing your positive thoughts with us. Please do not hesitate to contact us directly if we can be of any additional assistance and we look forward to welcome you back to Cactus Royal in the future.

Warm regards,

The Hotelmanagement

Additional info concerning your hotel review Hotel Cactus Royal

What type of room did you review? Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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