archived Hotel review Hotel Caprice

by Gabriele2010-03-013.66666666667



Not yet registered
Want to ask me a question?
The review was read 504 times.
1 / 1 User (100%) finds this review helpful.
From: Germany
Age: 51-55
Travel time: in March 10
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Skiing and winter sports
Recommendation: Yes
Average rating of this review: 4.4

Luxury? real small *

Enlarge letters A A Downsize letters A A

In our beautiful rooms to the south the mini bar didn't work. The furnishing of the room and the bathroom is 20 years old, it shows! The 3-course menu in the evening is not bad, but too little for hungry skiers, occasional a bit unimaginative. For breakfast there was only baguette and brown bread, no fresh rolls. The cold cuts offer is poor, two types of ham, one sort of cheese, no salmon, no tomatoes. The service at the breakfast does not speak German and is indifferent. It is not asked, whether one coffee or tea, scrambled eggs or fried eggs or other like! five kinds of jam in large glasses dirty without small bowls. At the dinner the salad bar is missing or there should be more vegetables in the menu. There are also more creative in the kitchen, which you in a slh Hotel expected. The wine list is adequate, but could have some more favorable positions. The head waiter spoke German and was very friendly, but unfortunately only in the evening present. The Spa area do not fit in a four stars hotel, only a small sauna with a small relaxation area.

* This hotel review was originally written in German by Gabriele. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.5
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.6
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      6.0
      Suns
  • Service
    open close
    4.3
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    5.3
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    2.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      2.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Caprice

What type of room did you review? Double room Standard with view Garden
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


Info and Help
Newsletter
FAQ
Contact/Help
The Company
About Us
Press
Jobs
 
International

Reviews for Hotel Caprice, Wengen will help you evaluate and rate whether Hotel Caprice in Bernese Oberland is the right hotel for you to spend your holiday in.

© 1999 - 2012, all rights reserved.
Hotelreview typeshort