The hotel has probably the better times behind itself

Hotel review Hotel Casitas Eclipse

by Irmgard2010-12-012.75
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Member since 6/21/09
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From: Germany
Age: 56-60
Travel time: in December 10
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.3

The hotel has probably the better times behind itself *

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The with worst during the entire trip. Quite worn and partly quite unprofessional renovated (painting as children made, crooked and very poor closing blinds). No light in the room as defects or constantly running toilet water only after x beach request fixed the next day. Have two nights here. The breakfast was served and tasted accordingly has reluctantly, uncomfortable atmosphere. For handicapped whole area impossible, since the room to the pool as a stadium with many stairs to reach only are, was very slippery when it rained. The pool was beautiful and clean, and excursions to the national park Manuel Antonio very well, house is also right next to the jungle, lots of birds, monkeys, racoons from the room to see and hear from to. Restaurant as the crow flies from the hotel. Hotel staff were partly quite accomodating (Porter, room cleaning), but not especially comfortable we have us here

Pictures/Videos to hotel review (Click picture to enlarge!)

Hotel review Hotel Casitas Eclipse - Hübsche Außenansicht des Zimmers

Hotel review Hotel Casitas Eclipse - Standardzimmer

* This hotel review was originally written in German by Irmgard. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.3
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  1.0
  Suns
Location and surroundings

4.5
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  2.0
  Suns
Gastronomy

2.5
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

4.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  4.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

3.3
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Casitas Eclipse

What type of room did you review?	Double room Standard with view Pool
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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