Hotel Centara Grand Beach Resort & Villas Krabi

The location of the hotel-especially the beautiful beach and the few people on the beach, I have enjoyed very good. And the hotel staff is very friendly and former, everything was to our satisfaction to rules! Even the transfers with the hotel's own shuttle boat is not a problem, if you'have reserved. The short trail (monkey trail) adjacent to the beach with many shopping possibilities and a lot of entertainment, was rather nothing for me. Even if the way with 15 to 20 minutes is not long, was simply a bit of a dangerous (I suffer from a visual impairment). However, the 'but'. We had a load of money pool villa booked. This corresponds, and the hotel as a whole, any five star hotel and it was not worth the price we paid. Here are a few flaws in the condition of the villa is concerned :-ventilation of the toilet was broken (very loud, sleep was difficult). We initially had the air conditioning in suspicion. The technician said the next day, it would be for the ventilation of the toilet, which I think not, because the loud noise are, although the ventilation in the toilet was disabled.-sockets/switches are almost from the wall (condition).-doors to a private patio were not correct lockable or not easy to open, the door opener broken (almost all).-pool lighting was defective, so after dark is no longer usable.-safely shutter in the bedroom was broken.-sliding blinds were broken and could only with the help of a chair moved, because the bar was missing.-mattresses on our beach chairs were broken.-parasol broken( holey or torn).-cleaning/shower for the toilet was broken (didn't issue, after the first use)-(cables) handrails on the paths in the area were completely broken and hanging down frequently (also dangerous). Hygiene deficiencies :-floor absolutely filthy./ tub, shower not cleaned properly (for example, black hair from the previous users and dirt stains). Terrace was never cleaned during our stay.-pool was cleaned upon our request on the last day. Generally was the room, and also a major proportion of the total community area, just great in need of renovation a age of the hotel only five years is really amazing. Both the wood for windows/panelling and the floor, as well as the wooden furniture need urgent need almost all color or restored. Even the chairs in the restaurants were really unsteady. We complained to the management and quite quickly in the second night got a new room. However, we arrived here from ' in the rain eaves': some shortcomings, as regards the condition of the new room-roof broken (rains in the sleep area the room). The US but at the move said something but the condition nothing.-pool cleaning was disabled. Pool was very dirty.-it was missing 15 inches of water in the pool well, as regards the use of massage function in the pool made impossible, because the water pressure at the top of the water shotAlso, the handles on the doors to the terrace-was broken. Parasol way (only the stand there). We have reported (4 different people, happened is however nothing. We have behind a wall in the ditch prior to our villa our parasol then eventually discovered. We then reported that employee number five. A few hours later we found the smelly, dirty umbrella on the terrace again. On the edge, it should be mentioned, that we had to say, that the three of us, in the villa are. Frequently towels left only for two persons. Also the staff for breakfast the third person led to discussions on a number of occasions. After a short time I had great disappointment because no more desire to have stopped and also, to the management to complain. It seems as if, as nobody would be interested for broken things. The staff go just past. I am unclear, why at the most expensive villa of the hotel in the location is, a round and simple things to see, such as mattresses or a dirty floor. Finally, I do not recommended it here!