Never again! Bad Experience

Hotel review Hotel Chassalla

by Jens2011-10-012.08333333333
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Member since 3/14/06

The review was read 285 times.
1 / 1 User (100%) finds this review helpful.

From: Germany
Age: 36-40
Travel time: in October 11
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 2.5

Never again! Bad Experience *

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Rude front desk, the room (fortunately the courtyard) reeked of smoke it was bad. Hotel was crowded, so that there are no seats at the breakfast no coffee. Tables were dirty and unfriendly staff. Good morning, no staff can tell the house. The boss at the reception has a tone so messy, awful on all the recruits stand at attention would leave. Service? What Service? We found the breakfast ladies who supervised (in other words rolls brought etc.) in between in the toilets cleaned before they brought sausage and cheese. All very tasteful! Smooth four-and it was definitely our last visit in this house.

* This hotel review was originally written in German by Jens. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.3
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  1.0
  Suns
Location and surroundings

3.0
Suns
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.0
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  2.0
  Suns
Gastronomy

2.3
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.0
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  2.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Chassalla

What type of room did you review?	Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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