Bad service

Hotel review Hotel Cimabue

by Danielle2011-04-012.25
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Member since 4/13/11
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The review was read 56 times.

From: United Kingdom
Age: 31-35
Travel time: in April 11
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2.7

Bad service

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booked a twin room for a collegue and myself and they put us into a double room with one bed! i complained and said i had a booking weeks in advance. do not stay here.

Hotel review in categories

Hotel in general

3.0
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  3.0
  Suns
- Disabled-friendly
  1.0
  Suns
Location and surroundings

2.3
Suns
- Proximity to shopping areas
  2.0
  Suns
- Transportation connection and available excursions
  3.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  1.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.0
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

3.3
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

4.0
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Cimabue

What type of room did you review?	Double room Standard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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