Hotel Clarion Collection Neptun

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Hotel review Hotel Clarion Collection Neptun

by Peter2011-05-012.91666666667
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Member since 5/19/09
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The review was read 87 times.

From: Germany
Age: 51-55
Travel time: in May 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.5

Four star hotel only for the location *

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The service was tried several times the e-card for the closing body of a much to small restaurant to configure new (each day), never mind the are two elevators to it every time to the reception to go and to express its displeasure. Parking are scarce and also we had to leave our bikes in a narrow free course at the rear of the hotel in the free parking! Thank god for three days it has not regenreichen including catering also sufficient!

* This hotel review was originally written in German by Peter. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.0
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  3.0
  Suns
- Disabled-friendly
  3.0
  Suns
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.0
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  4.0
  Suns
Gastronomy

2.3
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.0
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  2.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Clarion Collection Neptun

What type of room did you review?	Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details