Hotel Clarion Collection Neptun

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archived Hotel review Hotel Clarion Collection Neptun

by Karin2010-03-011.66666666667
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Member since 2/20/10
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The review was read 340 times.

From: Germany
Age: 61-65
Travel time: in March 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 2

Proof of booking provided

Not once again *

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At the time of booking we had ordered an extra large room, it was but extremely small. Due to the complaint was offered us a something larger with single beds. Only when it to late was we noticed, that the room has no air, the air conditioning is a joke (the Windows go to a covered patio, serves as a dining room) the bathroom can be described as such and not has also does not have its own ventilation. The four star deal solely on the price.

* This hotel review was originally written in German by Karin. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

1.3
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  1.0
  Suns
Location and surroundings

not rated
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

2.3
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

1.5
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  1.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  1.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Hotel Clarion Collection Neptun

What type of room did you review?	Double room Superior with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details