Hotel review Hotel Club Grand Aqua

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by Ute2011-11-013.91666666667
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Member since 8/21/07
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The review was read 2073 times.
1 / 4 User (25%) finds this review helpful.
From: Germany
Age: 51-55
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.7

Club grand Aqua in colakli was rather than grand side *

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due to the overcrowding of the hotel grand side we changed at grand Aqua. We believe that this hotel did not live up to five, but four stars. The food was rather tasteless and not very varied, the coffee was rather bad. With each day the buffet was small and the offer of the food shrank. The staff was very friendly and zealous. At the end of the season began the construction on both sides. In the bathroom the wallpaper was peeling off, the hair dryer fell off the wall and the rubber seal of the tub was peeling off. The balconies were very small, the window was only a light curtain appropriate, so that you have an early wake up. If you love to giant hotel beds Castle, is on the Turkish Riviera well cared for. Our case was this not long Hotel delusion.

* This hotel review was originally written in German by Ute. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      5.0
      Suns
  • Location and surroundings
    open close
    3.8
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      3.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    3.8
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.5
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Club Grand Aqua

What type of room did you review? Double room Standard with view City
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? TUI

Was the review helpful for you? Yes No


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