Hotel Club Mermaid Village

Hotel review Hotel Club Mermaid Village

by Valentina2010-07-012.08333333333

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The review was read 1405 times.
1 / 4 User (25%) finds this review helpful.

From: Germany
Age: 36-40
Travel time: in July 10
I travelled as: Family
Children: 2
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.5

Hotel Club Mermaid Village *

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the hotel does not deserve the four stars. At first glance okay, but then you one surprise after the other. No German-speaking Reseleitung in the hotel spoke German. no staff. on Ford overburdened staff, mangelhafe cleaning. Free flying birds in their restaurant and at the tables kod let. The cover and cutlery you even of fetresten and grime to polish. Leftovers in the pool ., as some guests your kids in the pool is fed. The pool water smelled extremely of chlorine. The beach was far, only four times a day tractor shuttle. From 13 trash in the water (plastiktyten, plastic cups, tie, the food leftovers, bread, paper) all in all a horror.

* This hotel review was originally written in German by Valentina. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.7
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  3.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

1.8
Suns
- Proximity to shopping areas
  2.0
  Suns
- Transportation connection and available excursions
  3.0
  Suns
- Restaurants & bars in the area
  1.0
  Suns
- Other leisure activities available
  1.0
  Suns
- Distance to the beach
  2.0
  Suns
- Distance to ski lift
  not rated
Service

2.3
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  2.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  2.0
  Suns
Gastronomy

2.8
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

2.5
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  3.0
  Suns
- Quality of the beach
  2.0
  Suns
- Overall condition of the pool area
  2.0
  Suns
- Child care or playground
  3.0
  Suns
Room

2.8
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Club Mermaid Village

What type of room did you review?	Family room Standard with view Pool
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	Neckermann