Hotel Cordial Golf Residence Il Pelagone
Hotel review Hotel Cordial Golf Residence Il Pelagone
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Age: 51-55
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.1
Perfect! *
Enlarge letters A A Downsize letters A AWe spent a week with half board and were selected golf apart from some details not disappointed. The times were not reserved or stored. But we were treated friendly and it was no problem at the most inconvenient, to reserve the night before. For golfers, it would be advantageous if all starting the week would reservable. The food especially the antipasti buffet was great every evening and you had to not too much to eat. The service staff was sometimes overwhelmed but total due, that no manager was on site has taken the coordination. With knowledge and behavior was solved this problem but also elegant Italian art. You have to be aware, in Italy and not the in CH/D/or a is. All holidays and time. What is certainly true and very important: the villaggio restored and there is an urgent need to be an absolute plus. This is also the price/performance ratio was.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter GastBesten Dank, dass Sie sich die Zeit genommen haben um Ihre Urlaubseindrücke
zu veröffentlichen.
Wir freuen uns sehr darüber, dass es Ihnen bei uns in der Toskana gut geschmeckt hat. In Italien, dem Land der „dolce vita“ darf es auch einmal ein bisschen mehr sein.
Die von Ihnen kritisierten Punkte werden wir im Team im Detail besprechen und werden gezielte Schulungen mit unserem Service-Team durchführen.
Das Hotel und Golf Team freut sich mit mir, Ihnen bei Ihrem nächsten Besuch ein Pelagone mit seinen Verbesserungen präsentieren zu können.
Sonnige Grüsse aus der Toskana della Maremma
Daniel Braun
General Manager
Additional info concerning your hotel review Hotel Cordial Golf Residence Il Pelagone
| What type of room did you review? | Apartment with view Garden |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | No details |
