Hotel Courtyard by Marriott Frankfurt NWZ
archived Hotel review Hotel Courtyard by Marriott Frankfurt NWZ
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Age: 36-40
Travel time: in October 07
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.5
Who expects nothing, you will not be disappointed *
Enlarge letters A A Downsize letters A AI was on business with some colleagues in this hotel, which we had booked on recommendation of a client. On arrival, smelly, slow staff at the front desk. Although we were all from the same company had each individually specify his Address. Very inconvenient.
My room was freezing and not heated at the entrance, a window was open (end October, flumes! very temperature). The much too small heating took about three hours, until the room had warmed up 'then'. Overall, the room was clean, but very small and cramped.
My colleague was in a pretty hairy floor in the bathroom, the entire room was obviously not cleaned. A replacement room was provided, was first after about two hours ready. It was my second colleagues. In all the hotel staff not friendly or accommodating, we had the impression, that inconvenience and excessive demands we make representations were.
Guest Roni hybrid limited the hotel is located on a snack machine in the lobby. Directly at the hotel is a shopping center with some typical shopping mall-restaurant offered, so not really inviting. At least you can get heated premises in the heat of the dead beat...
Buffet breakfast adequate, but not exhilarating. The fruit salad had a stitch, scrambled eggs was finished and the structure of the guests was between jogginghosen Schreihälsen telefonier ends up cell phone. Really, what I of the service orientation, presenting an international chain.
At the check-out, neither the question to our satisfaction a friendly adopt. Thank you!
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Courtyard by Marriott Frankfurt NWZ
| What type of room did you review? | Single room Superior with view Courtyard |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
