Disappointing

Hotel review Hotel Cretan Garden

by Karin & Helmut2011-09-012.25
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From: Germany
Age: >70
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.7

Disappointing *

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the hotel on the whole okay. only the food was a catastrophe. 1 type of sausage and a sort of cheese, the whole week. except melon no other fruit. Room Spartan. 0. mirror file we won't be staying there again.

* This hotel review was originally written in German by Karin & Helmut. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.8
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  4.0
  Suns
- Disabled-friendly
  4.0
  Suns
Location and surroundings

2.2
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  1.0
  Suns
- Restaurants & bars in the area
  1.0
  Suns
- Other leisure activities available
  3.0
  Suns
- Distance to the beach
  3.0
  Suns
- Distance to ski lift
  not rated
Service

2.8
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  2.0
  Suns
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

2.0
Suns
- Variety of food and drinks
  1.0
  Suns
- Quality of food and drinks
  1.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

2.8
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  3.0
  Suns
- Quality of the beach
  1.0
  Suns
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  3.0
  Suns
Room

2.5
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Cretan Garden

What type of room did you review?	Double room Special offer with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	TUI

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